GENERAL TERMS AND CONDITIONS OF SALE OF EDITORIAL PRODUCTS
These terms and conditions govern sales of editorial products by LCD MEDIATION. By visiting www.lcdmediation.com or by ordering one of the products offered on this site, the Customer agrees to be bound by these terms and conditions, which apply to any offer, order, and agreement between the customer and LCD MEDIATION as well as any operation necessary for their execution.
These terms and conditions are accessible to everyone on the merchant website of LCD MEDIATION.
LCD MEDIATION reserves the right to modify these general terms and conditions at any time, subject to showing these modifications on its website.
Clause 1 - Prices
The prices of our products are indicated in euros including all taxes (VAT) excluding processing and shipping fees (see Delivery). The method of transport and its cost vary according to the weight of the order. The transport costs applicable to the Customer’s order are communicated during the ordering procedure.
The indicated prices include the VAT applicable on the date of the order, and any change in the applicable VAT rate will be automatically reflected in the prices.
The payment of the entire price will be made at the time of the order.
Communication expenses associated with the use of the services offered by LCD MEDIATION remain the customer’s responsibility.
Regarding the price of the book, it is established in strict compliance with the French Lang Law 81-766 of 10 August 1981.
1.2 – LCD MEDIATION will manage orders in mainland France and the Overseas Departments and Territories.
For all products shipped outside mainland France and the Overseas Departments and Territories, orders will be managed by the site www.amazon.fr under a partnership with LCD MEDIATION. The general terms and conditions of sale of the site www.amazon.fr in effect as of the date of the order will apply.
1.3 – LCD MEDIATION reserves the right to modify its prices at any time. However, the products will be billed based on the prices in effect when the orders are recorded, subject to availability.
1.4 – The products will remain the property of LCD MEDIATION until the price is paid in full.
Clause 2 – Ordering
2.1 Orders are made directly on the site www.lcdmediation.com.
2.2 Any order implies acceptance of the product prices and descriptions.
2.3 Orders must undergo confirmation by LCD MEDIATION.
-Orders paid by bank card will be automatically validated.
2.4 The contractual information is presented in French and will be subject to a confirmation containing this contractual information no later than the time of the delivery.
Clause 3 - Validation
You declare that you have read and accepted these General Terms and Conditions of Sale before placing your order. The validation of your order therefore implies acceptance of these general terms and conditions of sale.
Unless proven otherwise, the data recorded by LCD MEDIATION constitutes proof of all of the transactions placed by LCD MEDIATION and its customers.
Clause 4 - Availability
4.1 Our product offers and prices are valid as long as they are visible on the site, up to the limit of the available inventories. In the event of temporary product unavailability after your order is placed, we will inform you by e-mail or by mail as soon as possible.
4.2 In the event of extended unavailability (greater than one month), your order will be automatically cancelled.
4.3 If the order is cancelled, you will be refunded by cheque within 30 days.
4.4 For your information, you will only be charged once the package is shipped.
Clause 5 - Delivery
5.1 - General information
Products are delivered to the delivery address that you indicated during the ordering process no later than the date indicated on the payment page before validation of the order by the customer. Deliveries will be made by mail using "Colissimo" or "Lettre Max".
5.2 - The indicated time periods are customary average periods and correspond to the processing and delivery times. LCD MEDIATION may not be held responsible for consequences due to delayed delivery.
In addition, the processing time for an order may be extended in the event that LCD
MEDIATION becomes an “itinerant office” because of Trade Shows, Sales Tours, or other events.
In case of temporary unavailability of the product, an e-mail will be sent to you to inform you of any possible impact on the expected delivery date that was indicated to you. In case of delayed delivery, we will propose a new delivery date by e-mail.
In case of items deliverable at different date based on their availability, the delivery period is based on the longest period. However, LCD MEDIATION reserves the possibility of splitting the deliveries. The customer’s contribution to the processing and shipping fees will be billed only for a single shipment and will correspond to the shipping fees for the entire order.
5.3 - In any case, in accordance with the legal provisions, in case of a delivery delay of more than seven (7) days, you may cancel your order.
In case of payment by bank card, only shipped products are charged.
5.4 - Reservations
You must notify the transporter and LCD MEDIATION of any reservations about the delivered product (for example: package is damaged, already open, etc.).
According to the cases defined in clause 9 below, you may take advantage of the exchange and refund conditions provided for in this clause.
Clause 6 – Payment
Payment for your purchases is made:
by Visa, MasterCard, or American Express bank cards.
The card is only charged once the order is shipped.
At the time of the payment by bank card, the user’s bank information is entered on the site of our bank, which is secured by SSL encryption, and the user’s bank information of the user will not go through the IT system of LCD MEDIATION that operates the site www.lcdmediation.com at any time.
Clause 7 - Security
The site www.lcdmediation.com has a security system to protect, as effectively as possible, all of the sensitive data associated with payment means and personal data.
Clause 8 - Satisfaction or your money back in 7 days - Right of revocation
8.1- Revocation period
In accordance with the legal provisions in force, you have a period of seven (7) days from receipt of your products to exercise your right of revocation with LCD MEDIATION without providing any reasons or paying any penalty.
If the right of revocation is exercised within the aforementioned period, only the price of the purchased product(s) and the shipping fees will be refunded; the return fees will remain your responsibility.
Returns are to be made in their original, complete condition (packaging, accessories, manual, etc.) allowing them to be resold in new condition and accompanied by a copy of the purchase invoice for optimized management.
8.2 - Products excluded from the right of revocation
In accordance with the regulations in force, the right of revocation cannot be exercised for audio recordings unwrapped by the customer.
Clause 9 - Conformity of products
9.1 - We promise to refund or exchange any products that are apparently defective, spoiled or damaged, or do not match your order.
In this case, please provide written details and send the product(s) back to us. LCD MEDIATION will exchange the product(s) or provide a refund, as you choose. The shipping fees will be refunded to you based on the billed price, and the return fees will be refunded to you upon presentation of supporting documents.
9.2 - In any case, you have the benefit of legal guarantees of conformity and hidden defects, in
accordance with the legal provisions in force, particularly those specified in the appendix.
9.3 - The stipulations of this clause do not prevent you from taking advantage of the right of revocation provided for in clause 8.
Clause 10 - Refunds
Refunds for products in the cases set out in clauses 8 and 9 will be made as soon as possible and no later than within 30 days after the date on which the right was exercised.
LCD MEDIATION will make refunds by cheque.
No cash-on-delivery shipment will be accepted for any reason whatsoever.
Clause 11 - Customer service for exercising the right of revocation or to apply the guarantee
LCD MEDIATION
2 Rue de la Chancellerie
41400 Montrichard - FRANCE
Tel/Fax: +33 (0)2.54.32.37.90
Clause 12 - Intellectual Property
12.1 - All text, comments, works, illustrations, and images reproduced or represented on the sites of LCD MEDIATION are strictly reserved under copyright as well as intellectual property for the entire world.
As such, in accordance with the provisions of the intellectual property code, only use for private purposes, subject to any differing or even more restrictive provisions of the intellectual property code, is authorized.
Any complete or partial reproduction or representation of the sites of LCD MEDIATION or of all or part of the elements found on the sites of LCD MEDIATION is strictly prohibited.
12.2 - Certain products are subject to personal and special usage rights regulating copies, public distributions, and rentals. You must abide by the general terms and conditions of sale for these products, and LCD MEDIATION may not be held liable for uses that could be made of the products in this context.
12.3 - The corporate names, brands, and distinctive signs reproduced on the sites of LCD MEDIATION are protected under trademark law. The reproduction or representation of all or part of one of the aforementioned signs is strictly prohibited and must be authorized beforehand in writing by the holder of the trademark.
All text, comments, works, illustrations, and images of the LCD MEDIATION partners on the site remain their full property. To learn more, please refer to their general terms and conditions of sale and use available on their websites. In case of fraudulent use of this “partner” content, LCD MEDIATION may not be held liable.
Clause 13 - Liability
The offered products comply with the French legislation in force. The photos are displayed for illustration purposes. We invite you to refer to the description of each product to learn about their particular characteristics.
LCD MEDIATION is only responsible for the content of the pages that it publishes.
The performance levels of our products are compatible with professional use.
Clause 14 - Applicable law - Litigation
This contract is subject to French law.
The language of this contract is French.
In case of a dispute, only the French courts will have jurisdiction.
Clause 15 - Personal information
15.1 - The information and data pertaining to you are necessary for the management of your order and our commercial relations. They may be sent to the companies who contribute to these relations, such as those responsible for the execution of services and orders for their management, execution, processing, and payment. This information and data are also stored for security purposes in order to abide by the legal and regulatory obligations.
15.2 - In accordance with the French Data Protection and Civil Liberties Act of 6 January 1978, you have a right to access, correct, and oppose any personal data about you. Simply write to us at LCD MEDIATION-2 Rue de la Chancellerie- 41400 Montrichard - France, indicating your full name, e-mail address, postal address, and, if possible, your customer reference. In accordance with the regulations in force, your request must be signed and accompanied by a photocopy of an identification document bearing your signature and must specify the address to which the response should be sent to you. A response will then be sent within two (2) months from the receipt of the request.
15.3 - Based on your choices made during the creation or consultation of your account, you may receive offers from our company, as indicated during the creation of your account.
If you no longer wish to receive these offers, you may specify this request at any time in the “Personal information” section of “My account”.
15.4 - LCD MEDIATION does not use the information contained in the cookies created by their customers during consultation or ordering on www.lcdmediation.com.
Appendix 1
Article L211-4 French Consumer Code
The seller is required to deliver a good in compliance with the contract and respond to non-conformities existing during the delivery. The seller shall also respond to non-conformities resulting from the packaging, assembly instructions, or installation when the installation has been made the seller’s responsibility by the contract or has been performed under the seller’s responsibility.
Note: Ruling 2005-136 2005-02-17 art. 5: The provisions of this ruling apply to contracts entered into subsequent to its entry into force.
Article L211-5 French Consumer Code
In order to comply with the contract, the good must:
1° - Be suitable for the use usually expected from a similar good and, where applicable:
* match the description given by the seller and have the qualities that the seller presented to the buyer in the form of a sample or model
* present the qualities that a buyer can legitimately expect in relation to the public statements made by the seller, by the producer, or by its representative, particularly in advertising or labelling
2° - Or present the characteristics defined by joint agreement by the parties or be suitable for any special use sought by the buyer that has been brought to the knowledge of the seller and that the seller has accepted.
Note: Ruling 2005-136 2005-02-17 art. 5: The provisions of this ruling apply to contracts entered into subsequent to its entry into force.
Article L211-12 French Consumer Code
Actions resulting from the non-conformity are limited to two (2) years from the delivery of the good.
Note: Ruling 2005-136 2005-02-17 art. 5: The provisions of this ruling apply to contracts entered into subsequent to its entry into force.
Article 1641 French Civil Code
A seller is bound to a warranty on account of the hidden defects of the sold item making it unfit for the use for which it was intended or impairing this use in such a way that the buyer would not have acquired it or would only have paid a lesser price for it had it been aware of said defects.
Article 1648, 1st paragraph French Civil Code
Action resulting from redhibitory defects must be initiated by the buyer within a period of two (2) years from the discovery of the defect.
Terms and conditions of sale